Last updated: 30 September 2026
Crown Decoded (“we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit crowndecoded.com, how we use it, and the choices you have regarding your information.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Contact information
When you contact us through our website, we may collect your name, email address, subject, and the contents of your message.
Newsletter information
If you subscribe to Crown Decoded updates, we may collect your email address and, where provided, your name. We use this information to send newsletters, new article notifications, and other updates you have requested.
Technical information
When you visit the website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general usage information. This may be used to help maintain website security and improve the website.
2. How We Use Your Information
We may use the information we collect to:
- respond to questions and messages;
- send newsletter or website updates when you have subscribed;
- provide, maintain, and improve Crown Decoded;
- understand how visitors use the website;
- protect the website against spam, abuse, fraud, and security threats; and
- comply with applicable legal obligations.
We collect and use personal information only for legitimate and specified purposes and aim to collect only information that is reasonably necessary for those purposes. These principles are consistent with Kenya’s Data Protection Act.
3. Newsletter Subscriptions
When you subscribe to Crown Decoded, your email address may be processed by the email-marketing service we use to deliver newsletters.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.
We will not use your newsletter subscription to send unrelated third-party marketing without the appropriate permission.
Note for later: once we choose your email marketing platform, we should name the provider here and link to its privacy policy.
4. Contact Forms
Information submitted through our contact form is used to respond to your enquiry and communicate with you when necessary.
We do not use contact-form information for marketing purposes unless you separately choose to receive marketing communications.
Contact submissions may be retained for as long as reasonably necessary to respond to enquiries, maintain appropriate business records, resolve disputes, or meet legal obligations.
5. Cookies
Crown Decoded may use cookies and similar technologies to support essential website functionality, security, and visitor preferences.
Third-party services, such as analytics tools, embedded content, social-media features, or email-marketing services, may also use cookies or similar technologies where those services are enabled.
You can control cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
WordPress notes that cookies can be set by the site itself or by third-party services such as analytics, advertising, or embedded content, so this section should be updated whenever new services are added.
6. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where reasonably necessary to operate Crown Decoded, such as website hosting, email delivery, contact-form processing, security, analytics, or other technical services.
These providers may process personal information on our behalf and are expected to handle it appropriately.
We may also disclose information where required by law, to protect our legal rights, or to protect the security of our website and users.
7. Third-Party Links
Crown Decoded may contain links to third-party websites, including product retailers, brands, social-media platforms, and other resources.
Once you leave Crown Decoded, that third party’s privacy policy and practices apply. We are not responsible for the privacy practices or content of external websites.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
Newsletter information is generally retained until you unsubscribe or request its removal.
Contact information may be retained for as long as necessary to handle the enquiry and maintain appropriate records.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- be informed about how your personal information is used;
- request access to personal information we hold about you;
- request correction of inaccurate or misleading information;
- object to certain uses of your information;
- request deletion of personal information where applicable; and
- withdraw consent where processing is based on consent.
Kenya’s Data Protection Act provides data subjects with rights including information, access, objection, correction, and deletion rights.
10. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. International Data Processing
Some of the service providers used to operate Crown Decoded may process information outside Kenya.
Where personal information is transferred or processed outside Kenya, we aim to use appropriate safeguards and comply with applicable data-protection requirements. Kenya’s Data Protection Act places conditions on transfers of personal data outside Kenya.
12. Children’s Privacy
Crown Decoded is not specifically directed at children, and we do not knowingly collect personal information from children through our website.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Crown Decoded, our services, technology, or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.